Terms and Conditions
1. Account Registration:
You may access some areas of our Site (s) without registering. However, in order to access certain features of the Site or to post content on the Site, you must register to create an account (“Account”). You must complete the registration process by providing us with current, complete and accurate information. If you choose to register, you will need to provide a username and password as well as other information that is part of our registration process. You will not share your password, let anyone else access your Account, or do anything else that might jeopardise the security of your Account. We have the right to block any account at any time if we believe you are not in compliance with any or all of the terms.
2. Courses & Offered Payment:
Information about courses offered and prices would be provided on the Website.
You agree to pay the price for the courses registered as per the pricing schedule indicated on the Site.
At the time of payment, you need to provide accurate information regarding your account, including a valid credit card or debit card or net banking credentials, and you must certify that you are over 18 years of age and legally able to enter into a valid and binding agreement with Exaltica.
3. Processing & Account Payment:
Exaltica may use third-party electronic payment processors and/or financial institutions (“EPPs”) to process financial transactions.
You irrevocably authorise us, as necessary, to instruct such EPPs to handle such
transactions, and you must agree that Exaltica may give such instructions on your behalf as per your requests submitted to the Site.
While availing any of the EPPs available on the Site, we will not be responsible or assume any liability whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
Lack of authorisation for any transactions. Any payment issues arising out of the transaction or Decline of such transaction for any reason. You understand, accept and agree that the payment facility provided us, is neither a banking nor financial service.
4. Modification of Pricing And Billing Terms:
We reserve the right to institute new prices and change the amount or the basis for
determining any prices or charges with respect to any courses offered.
You agree to pay all charges, including applicable taxes, in accordance with the billing terms with immediate effect when the price or charges become payable.
We may change this Policy at any time, in particular as needed to comply with the rules and regulations of the various governmental and regulatory organisations or to comply with applicable laws and regulations. The revised version will be effective when we post it on the Website or inform the User. If a User uses the Services or accesses the website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to
the changed terms.
6. CHANGE OR TERMINATION:
We may, without prior notice, change the Site, stop providing the Site, applications or
7. NO REPRESENTATIONS OR WARRANTIES:
Your access to the Site is at your sole risk. Our services are provided on “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Exaltica makes no representation as to the completeness or accuracy of the information provided on the Site.
Exaltica does not endorse or represent the reliability or accuracy of any content or
information distributed through or accessed from the Site, and has not performed any
investigation into such information. To the extent provided by law, Exaltica assumes no liability or responsibility for any errors or omissions in the content of the Site. Exaltica has not reviewed all of the links provided on the Site and is not responsible for the content of any off-Site pages. Clicking on hyperlinks and visiting any off-Site pages is done at your own risk.
8. LIMITATION OF LIABILITY:
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER Exaltica
NOR ITS AFFILIATES WILL BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER
IN CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE) FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES,
INCLUDING, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA,
OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW
OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), ARISING
10. INTERNATIONAL USE:
The Site is controlled and operated from within India. Exaltica makes no representation that the Site is appropriate or available in locations outside of India.
Those who choose to access the Site or use our services from other locations do so at their own risk and are responsible for compliance with applicable laws.
This policy governs the refunds process and will address matters arising out of situations that may require processing of refunds.
13.Process for Refund:
For all sorts of refunds, please contact us at: [email protected] or [email protected]. If the refund is approved, you will be asked to fill the Refund Form. The refund will be processed within 17- 40 business days from the date of submission of the form. Refund request must be initiated within the date of 1 day from enrollment. Note : If you paid the course fees on monthly Installment plan or EMI or no-cost EMI ( 2 months, 3 months, 6 months or 1 year ) you are not eligible for the refund as per company policy. Refund eligibility final decision will be taken by company after the refund application. For all refund process will take 30 to 45 business days post review and approval of any such request.
- The refund request will not be accepted if you have attended the online training for more than 1 day’s session or have accessed / downloaded course material from the learning portal.
- No refund will be provided on discounted courses.
- No refund will be provided for the academic institute tie up courses.
- In the case of refund, taxes amount will not be refunded.
- If due to any technical reason learners are not able to access the self-paced videos or class recordings and already attended the complete course through instructor led online classes then in that case no refund is applicable or a can be provided with a voucher for the amount equivalent of the 10% amount paid by the learner at the time of enrollment.
14. How Your Refund is Returned:
If you paid using a debit/credit card, the refund will be made to the same card.
Depending on your card issuer, it may take up to 30 to 45 days to complete the refund.
If you paid via bank transfer, the amount will be refunded to the same bank account.
If you paid using any other source (Instamojo, PhonePe, Google Pay etc) it will be refunded back to the same source. Please note: No refund in the form of Cash is made under any circumstances. Note : For all kind of refunds Rs. 650 will be charged towards 18% GST + transaction fee + platform fee.
15. CHANGE OF COURSE:
Exaltica allows you to change your course to an alternative course only if we are notified via an email to [email protected] before 15 days before the course commencement date. If you want to switch to a course of a higher price, the difference must be paid. If you want to switch to a course of a lower price, you will be reimbursed. Change of course will be allowed only once, any additional changes post 24 hrs will cost a processing fee of INR 500/- Once the batch starts, you will have to pay a processing fee of INR 500/- to change the course.
16.CHANGE OF PROGRAM TYPE:
Exaltica allows you to change your program type only if we are notified via an email to [email protected] within 24 hrs of the course purchase. If you want to switch to a program type of a higher/lower price, the difference must be paid/reimbursed. Change of program type will be made only after you complete the full payment
Rescheduling by Exaltica are governed by the following guidelines:
If a course doesn’t begin within 10 business days of published commencement date, a
student is entitled to either a full refund or can choose to join a different batch/course. Exaltica will make all possible efforts to conduct a course. However, in the event of a course being rescheduled due to unforeseen delays on our end, Exaltica is only
responsible for the cost of the course. Any travel, logistics or personal expenses incurred due to this program won’t be refunded.
Rescheduling request by customer are governed by the following guidelines:
Exaltica allows you to change your training batch only if we are notified via an email to [email protected] before the course starts.
* Batch change will be made only if you have made the full payment towards the course.
* Change of batch will be allowed only once, any additional changes will cost a processing
fee of INR 500/-
Exaltica reserves the right to cancel any session or change the location of the session for reasons such as Instructor unavailability, insufficient participants or force major events such as earthquakes, fire, flood, riots, curfew, bandh, protest, strike, civil unrest etc. Please note our cancellation policy is governed by the following:
In case Exaltica cancels a workshop/seminar/conference, 100% refund will be paid to the participants. In case Exaltica changes the location of the event, arrangements of a similar infrastructure as previously decided will be executed. No personal expenses due to the change of location will be borne by Exaltica under any circumstances.
Exaltica reserves the right to either accommodate students in a similar infrastructure as originally decided or pay compensation Exaltica deems fit for the same.
User agrees to indemnify, defend and hold harmless Exaltica and its Affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees of any kind (including reasonable attorneys’ fees and legal costs), arising from or relating to:
(a) any information (including User Content or any other content) that User or anyone using User’s account submits, posts, or transmits on or through the Sites or Services
(b) the use of the Sites or Services by User or anyone using User’s account
(d) the violation of any rights of any third party, including intellectual property , publicity, or other proprietary rights by User or anyone using User’s account.
20. RESTRICTED ACTIONS:
During the use of the Site, you shall not: Attempt to copy, modify, duplicate, imitate, reproduce, create derivative works from, frame, mirror, or download all or any portion of the Site in any form or media or by any means. Attempt to decompile, disassemble, reverse engineer or otherwise attempt to discover any source code from all or any part of the site. Sell, resell, redistribute or otherwise commercially exploit any material from this Site except for content specifically and expressly made available for redistribution. Access or use all or any part of the Site in order to build or create a product or service which is similar to, or which competes with, the business of Exaltica. Attempt to obtain or assist third parties in obtaining and unauthorised access to the Site. Abuse the use of Site in any way, including advertising or solicitation to buy or sell any products and/or creating, sharing, and sending unsolicited commercial messages, bulk email, “junk mail”, “spam” or chain letters. Create or send any viruses, worms or trojan horses, flood or mail bombs, or engage in denial of service attacks while using the Site. Use the Site in any manner that damages, disables, overburdens, or impairs the Site, or Exaltica’s systems or servers, or the cloud or other platform on which we operate, and/or otherwise interferes with any other party’s use and enjoyment of the Site. Access the site by any means other than through the interface that is provided by us for accessing the Site. Permit any third party to do any of the foregoing. You shall use all reasonable endeavours to prevent any unauthorised access to, or use of, the Site, and in the event of any such unauthorised access or use, it shall promptly notify us.
21. INTELLECTUAL PROPERTY:
You are advised that Exaltica will aggressively enforce its intellectual property rights to the fullest extent of the law. Exaltica grants to the registered users a non-exclusive, non-transferable, revocable right to use the contents on the Site for non-profit, educational and research use only, without the right of sublicense.
Exaltica respects the intellectual property of others, and we ask our Users and content partners to do the same. The unauthorised posting, reproduction, copying, distribution, modification, public display or public performance of copyrighted works constitutes an infringement of the copyright owner’s rights. As a condition of your use of the Site, you agree not to use any feature of the Site to infringe the intellectual property rights of others in any way. We will terminate the accounts of any User, and block access to the Site of any User who is a repeat infringer of the copyrights or other intellectual property rights of Exaltica or others. We reserve the right to take these actions at any time, in our sole discretion, with or without notice, and without any liability to the User who is terminated or to the User whose access is
having an equivalent or similar effect to any of the above, which may exist anywhere in the world, regardless of whether any of such rights arise under the laws of India or any other state, country or jurisdiction.
intent of the parties hereto. This Agreement constitutes the entire agreement between Exaltica and User regarding the subject matter hereof and supersede any previous arrangement, understanding or agreement between the parties, written or oral, relating to the subject matter hereof. Notwithstanding anything to the contrary herein, Exaltica will not be held liable for any delay or failure in performance or non-availability of the services resulting, directly or indirectly, from acts of nature, events, omissions, accidents or causes beyond its reasonable control, including, but not limited to, internet failure, network or computer equipment failures, telecommunication equipment failure, electrical power failures, strikes, lock-outs or other industrial disputes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, breakdown of plant or machinery, acts of God, war, governmental actions or orders, orders of domestic or foreign courts or tribunals. If you are employee or trainee of exaltica, if your performance is not good or if your profile has been changed to some other program in between working period, you are only eligible for the incentives in your past working days.